The Uganda Communications Commission (UCC) has launched a nationwide enforcement operation targeting individuals and businesses operating public WiFi hotspots without official approval, warning that such services could expose users to serious security risks and weaken the country’s communication systems.
In a public notice issued on Monday, 7th July 2026, UCC revealed that it had identified several unlicensed operators installing telecommunications equipment and offering internet hotspot services without meeting the legal requirements. The Commission said the practice violates the regulatory framework established under the Uganda Communications Act, Cap 103, which gives UCC the mandate to oversee telecommunications and digital communication services in the country.
UCC acknowledged the increasing demand for affordable internet access, noting that the growth of public WiFi services reflects Uganda’s expanding digital economy. However, the regulator stressed that all internet service providers must operate within the law to guarantee reliable services, protect consumers, and maintain national communication standards.The Commission explained that obtaining a license is not simply a formality but a requirement that ensures operators meet important obligations, including maintaining service quality, protecting customer data, offering proper support systems, and complying with cybersecurity regulations designed to safeguard users.According to UCC, people who connect to illegal WiFi networks may face several challenges, including poor service quality, exposure to cyber threats, possible misuse of personal information, and difficulties seeking assistance when problems arise.
The regulator warned that unregulated operators do not provide the same level of accountability required from licensed providers.The enforcement exercise is being conducted together with licensed internet service providers, authorised communication companies, and relevant government institutions. UCC said the goal is to create a fair digital environment where all operators follow the same rules and consumers receive secure and dependable internet services.The Commission has called upon individuals and businesses running unauthorised WiFi hotspots to immediately regularise their operations or stop offering the services.
Consumers have also been advised to only subscribe to internet services from licensed providers or authorised agents whose details can be verified through UCC’s official platforms.UCC further urged the public to report illegal public WiFi operations through its toll-free number 0800 222 777. The regulator said the crackdown is part of its wider efforts to support Uganda’s digital transformation agenda by promoting a secure, affordable, and innovative communications sector under the Connected Uganda 2030 vision.
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